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【Response to Inquiries During The Period of Consecutive National Holidays】
Thank you for always using our services.
We are sorry to announce that Inquiries from May 2rd to 6th, 2026, will be answered on or after Thuthday, May 7, 2026. (based on the Japan time zone)
Please note that it will take longer than usual for us to reply.
We apologize for any inconvenience.
We'd like to thank you for your continued patience and support.
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